Account Executive

Job description 

Job Title: Account Executive 
Location: London 

We are Strata! 

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. 

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients. 

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. 

Job Overview 

The purpose of this newly created role is to support the Senior Account Manager/Director with the day to day administration of one of our largest accounts. The successful candidate will be used to supporting multiple projects at any one time and thrive in a fast paced, dynamic environment. Our Account Executive will be a confident communicator with excellent attention to detail and organisation skills.

Key Responsibilities 

• Key responsibilities will include but are not limited to: 

• Support the Snr account Manager/Director in the administration and management of the account and provide a point of contact to the key event team stakeholders  

• Build and maintain strong relationships with all key client contacts and act as a brand guardian as well as advocate for Strata in every interaction 

• Assist with coordination of responses to client briefs and managing expectations

• Attend client meetings/calls (where appropriate) alongside the Snr Account Manager/Director and Project Team

• Attend weekly Client Services Team (CST) calls and commercial workshops as required 

• Ensure that quality processes and tools are incorporated into all daily activities to drive process efficiencies and maintain the highest client service standards   

Job Requirements 

• The successful candidate will be able to demonstrate the following: 

• Excellent administrative and prioritization skills

• Organised and diligent, be proactive and be consistent  

• Proficient in managing and meeting multiple deadlines whilst maintaining client expectations   

• An excellent communicator

• Calm under pressure with a positive attitude at all times  

Employee Benefits 

·       25 days annual leave, plus usual Bank Holidays 

·       Health Insurance * 

·       Workplace pension scheme 

·       Death in service scheme 

·       Cycle to work scheme 

·       Regular social events 

*On completion of 6 months’ probation period 

Our Principles 

We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: 

A win for the client 
Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. 

A win for the company 
We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we’re always ahead of the curve, offering you the best in brand experiences. 

A win for the team 
Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. 

A win for you 
Whether you’re engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We’re dedicated to providing our employees with an enriching workplace that supports their growth and well-being. For our clients, a win means achieving your objectives and making your brand shine. 

A win for the planet 
We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco-friendly event practices to conscious resource management, we aim to create events that are a win for the environment.