Account Executive

Account Executive
London

We are Strata!

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences.

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients.

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.

Job Overview

We’re pleased to share an exciting opportunity for the role of Account Executive, supporting some of our largest and most high-profile accounts. This role will report into one of our Account Directors and will play a vital part in the day-to-day coordination and delivery of client activity - working closely with the Senior Account Manager/Director and wider project team.

This position is ideal for someone wanting to develop their events career in a more client facing role. It offers a clear pathway for progression to Account Manager and provides the chance to deepen your impact within the business.

Key Responsibilities

As Account Executive, you will:

• Support the Senior Account Manager/Director in the smooth running of the account, acting as a key point of contact for event team stakeholders.

• Build and maintain strong relationships with client contacts, with a focus on supporting revenue growth and identifying opportunities to enhance Strata’s offering.

• Act as a brand ambassador for Strata, ensuring our services are delivered to the highest standard.

• Assist in the coordination of responses to client briefs and help manage expectations throughout the project lifecycle.

• Attend client meetings and calls (as appropriate) alongside the Senior Account Manager/Director and project team.

• Participate in weekly Client Services Team (CST) calls and commercial workshops as required.

• Work closely with project teams and finance to maximise the margin opportunity across projects.

• Gather client insights and contribute pro-actively to the account planning.

• Ensure quality processes and tools are embedded in all activities to drive efficiency and uphold high standards of client service.

• Be available for occasional travel to on-site events, supporting delivery and client engagement.

This is a fantastic opportunity to support the Client Services Team in delivering exceptional service. The ideal candidate should demonstrate strong communication skills and the potential to build relationships and identify opportunities to increase revenue. A solid understanding of the events industry is essential along with excellent organisation and time management skills. Above all you will be self-motivated, proactive and able to manage multiple deadlines whilst maintaining excellent service.

*This role requires flexibility with occasional travel to events.

Employee Benefits

·       25 days annual leave, plus usual Bank Holidays

·       Health Insurance *

·       Workplace pension scheme

·       Death in service scheme

·       Cycle to work scheme

·       Regular social events

*On completion of 6 months’ probation period

Our Principles

We are a people-first brand experience agency with a set of core principles that guide our every action by measuring:

A win for the client
Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter.

A win for the company
We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we’re always ahead of the curve, offering you the best in brand experiences.

A win for the team
Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver.

A win for you
Whether you’re engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We’re dedicated to providing our employees with an enriching workplace that supports their growth and well-being. For our clients, a win means achieving your objectives and making your brand shine.

A win for the planet
We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco-friendly event practices to conscious resource management, we aim to create events that are a win for the environment.